We are excited to announce that Fort Worth Housing Solutions will be going paperless starting October 1st, 2024. We will be conducting business with our clients primarily via email.
This requires immediate attention from our clients. If you currently hold a housing choice voucher, you must make sure FWHS has a valid email address on file by September 30, 2024.
In order to protect our clients’ privacy and security, FWHS will be implementing encryption software. When you receive an email that is encrypted you will get an instructional email that guides you through setting up a Barracuda account. This is where you will respond to FWHS. Anything you send from this portal will be encrypted safely and securely. Our client’s data integrity is extremely important to FWHS staff. Click here for a guide to setup Barracuda once you have received an encrypted email from FWHS.
If you do not have an email address, please follow the instructions below:
- Go to Gmail.com on your phone or computer.
- Click Create an Account
- Follow the steps on the screen to set up your account.
Phone calls and in-person appointments can still be made. Walk-ins are also welcome. If you have any questions about how this affects you, please reach out to your housing counselor via email.
Persons who have a disability and require assistance to complete paperwork will need to contact their counselor or make an appointment to come in.
Thank you for your understanding and cooperation!
