Due to the COVID-19 pandemic, Fort Worth Housing Solutions has amended its operating procedures to comply with Centers for Disease Control recommendations and local disaster orders. FWHS is also implementing recommendations and waivers from HUD. (4/16/2020)
Esta información puede ser traducida, solo por solicitud. Por favor mande su solicitud a Daisy Casuli, dcasuli@fwhs.org or 817-333-3602.
The U.S. Centers for Disease Control and Prevention has issued a temporary federal moratorium on evictions through Dec. 31 2020, to help prevent the spread of COVID-19. Fort Worth Housing Solutions tenants and landlords should not be affected by the CDC order as the agency may adjust rental assistance for tenants who experience a loss of income.
The federal moratorium affects individuals who will earn no more than $99,000 in 2020, or no more than $198,000 for those filing a joint tax return.
The moratorium does not relieve tenants from the obligation to pay rent or alter the cumulative amount that will need to be paid. Tenant must pay the balance owed in full. Landlords also may assess fees, penalties or interest while rent is not paid.
A link to the order and the related declaration form are available online at https://www.cdc.gov/coronavirus/2019-ncov/covid-eviction-declaration.html.
FWHS Change of Income Form
FWHS clients who have experienced a reduction in income due to the COVID-19 pandemic should report the change immediately through our online form at https://www.fwhs.org/income-reduction-notification-covid-19/. FWHS may adjust your rent portion based on individual circumstances.
FWHS encourages residents and landlords to collaborate to make sure any unpaid balances are paid, even if a payment plan is necessary.
You should report the job loss or reduction in hours to FWHS. You may do so by using this simple, online form: https://www.fwhs.org/income-reduction-notification-covid-19/
By federal law, there will be no evictions for non-payment of rent through July 25, 2020. This temporary moratorium on evictions for non-payment of rent is part of the relief bill that Congress passed and the president signed into law. No late fees or penalties will be charged during this time period.
Rent will still accumulate during the moratorium and tenants will be responsible for paying it or signing a repayment plan when the moratorium ends. If the amount owed is not repaid, the family’s assistance may be terminated and a legal action to evict may proceed. During the moratorium, fees in relation to nonpayment of rent cannot be charged and cannot accrue. There should be no charges/fees, or accrual of charges/fees, for rent due the first of the month in April, May, June and July 2020.
Tenants can still be evicted if they pose an imminent threat of physical harm to the landlord, their employees or other tenants, or if a tenant is engaged in criminal activity.
The effective date of the change in your rent portion will be the month after you report the change. It probably will take us longer than usual to process the action because of our modified work schedule.
This is a one-time payment. You do not need to report it and it will not affect your rent. If this changes, we will notify you.
If you are self-quarantining for a short period of time such as 14 days and expect to return to work as normal, it is not necessary to report that for us to change your portion of rent. However, if you expect the loss of income to last longer, please report it to us using this form: https://www.fwhs.org/income-reduction-notification-covid-19/
Yes, you are still responsible for your portion of rent, but you cannot be evicted for non-payment of rent through July 25, 2020 by federal law. This is part of the relief bill that Congress passed and the president signed into law.
Tenants can still be evicted if they pose an imminent threat of physical harm to the landlord, their employees or other tenants, or if a tenant is engaged in criminal activity.
Any unpaid rent during the eviction moratorium will accumulate and tenants will be responsible for paying it or signing a repayment plan when the moratorium ends. If the amount owed is not repaid, the family’s assistance may be terminated and a legal action to evict may proceed. During the moratorium, fees in relation to nonpayment of rent cannot be charged and cannot accrue. There should be no charges/fees, or accrual of charges/fees, for rent due the first of the month in April, May, June and July 2020.
Here is a HUD flyer about rent and the moratorium on evictions.
You may either email or fax the documents to your Housing Counselor or Property Manager, mail them to 1201 E. 13th Street, Fort Worth TX, 76102, or drop them off in the Drop Box outside our building. Special Programs participants can also call their assigned housing counselor to verbally report information.
Yes. All re-certifications will be done remotely. Your recertification documents will be emailed to you if we have a current email address for you. Otherwise, they will be mailed to you through the U.S. mail.
We do not have any emergency housing. You may visit our website at https://www.fwhs.org/properties/ to see a list of affordable properties and their contact information.
We recently sent letters to everyone on the Wait List to see who is still interested in remaining on the list and who may be eligible for certain Special Purpose vouchers. Those persons at the top of the list who appear to be eligible for the Special Purpose vouchers have been notified by U.S. mail. Others on the Wait List will be notified as regular vouchers become available. We do not know how long that will be.
No, it is closed.
Regular annual and biennial inspections resumed effective June 2021. In some cases, we may conduct a virtual inspection, if necessary.
First, you should report any issues with your house or apartment to your landlord. If the problem is not addressed by your landlord within a week, and it poses a serious health or safety risk, please contact our inspections staff at 817-333-3661 or by email at inspections@fwhs.org. Someone will contact you and the landlord about the matter to assess the situation and dispatch an inspector if necessary. A virtual inspection may be conducted if necessary.
You should follow the instruction of your landlord on how to pay your rent. If you have a disability that prevents you from paying it in the manner instructed by them, please notify them, preferably in writing, of your request for an accommodation to pay it in another manner.
Yes. You are still required to notify your landlord and submit an affidavit of damages as usual.
Yes. You will need to wait until your recertification, and at that time we will issue a relocation voucher upon request.
Yes. You will need to wait until your recertification, and at that time we will issue a relocation voucher upon request.
If you requested a voucher to move prior to March 17, 2020 and have not received it, please contact your Housing Counselor. If you are eligible to move, a voucher will be issued to you.
Yes, you may use it.
Yes, we are extending expiring vouchers by 60 days. It will be done automatically. You do not need to contact our office.
We have suspended Informal Hearings . We are working on plans to conduct hearings remotely. You will be contacted by our office when your hearing is scheduled. The action for which you have requested a hearing will be suspended until the completion of the Informal Hearing process. However, if this is inspection-related for damages caused by you or your family, you should take this extra time to make the repairs. After the repairs are made, please contact Inspector Efren Herrera at 817-333-3655 or EHerrera@fwhs.org and he will document that you have made such repairs.
Once we have resumed physical reinspections, one will be scheduled before the hearing is rescheduled.
For information about porting Housing Choice Vouchers to and from Fort Worth, visit www.fwhs.org/portability-information/.
Tarrant County Judge Glen Whitley has stated that real estate agents should not be showing houses during the mandatory Stay at Home COVID-19 Response. In Fort Worth, suspected violations may be reported to the COVID-19 hotline from 8 a.m. to 5 p.m. at 817-392-8478.
Yes, we are processing them and scheduling move-in inspections.
Property management offices are only closed to the public. You can call the office Monday-Thursday to report any items that need to be repaired, but we are only completing emergency work orders at this time. This includes AC/heat, electrical and any item that is a life/health/safety issue.
We have suspended Informal Hearings and will notify you when we are able to schedule or reschedule your hearing. The action for which you have requested a hearing will be suspended until the completion of the Informal Hearing process.
First, you should report any issues with your house or apartment to your landlord. If the problem is not addressed by your landlord within a week, and it poses a serious health or safety risk, please contact our staff at 817-333-3510 or 817-333-3511 or by email at inspections@fwhs.org. Someone will contact you and the landlord about the matter to assess the situation and dispatch an inspector if necessary. A virtual inspection may be conducted if necessary.
You should follow the instructions of your landlord on how to pay your rent. If you have a disability that prevents you from paying it in the manner instructed by them, please notify them, preferably in writing, of your request for an accommodation to pay it in another manner.
Yes, we are extending expiring vouchers by 30 days. It will be done automatically. You do not need to contact our office.
Annual inspections resumed June 2021. A virtual inspection may take place if necessary.
We have suspended Formal Hearings and will notify you when we are able to schedule or reschedule your hearing. The action for which you have requested a hearing will be suspended until the completion of the Formal Hearing process. However, if this is inspection-related for damages caused by you or your family, you should take this extra time to make the repairs.
After the repairs are made, please contact Inspector Juan Almestica at 817-333-3651 or JAlmestica@fwhs.org and he will document that you have made such repairs. Once we have resumed physical re-inspections, one will be scheduled before the hearing is rescheduled.
