Question 1

How do I update my email address, phone number or mailing address for the Housing Choice Voucher Wait List?

Kristin Sullivan · Accepted Answer

Register in the HCV Applicant Portal at https://fortworth.myhousing.com/Account/Login when you are notified that you have secured a place on the HCV Wait List. Save your login and password information so that you can log in periodically to check your position on the Wait List or to update your contact information.

If you have difficulty logging into the Applicant Portal, email your contact information to customercare@fwhs.org. FWHS staff will contact you as soon as possible. The agency is not able to take phone calls at this time due to the high volume of calls received.

Question 2

When will I receive a Housing Choice Voucher for rental assistance?

Kristin Sullivan · Accepted Answer

The wait for a rental assistance voucher can be lengthy.
Vouchers become available to new clients as former voucher holders exit the program. FWHS awards a limited number of vouchers each month. You will be able to view your position on the Wait List on the Applicant Portal https://fortworth.myhousing.com/Account/Login as records are updated, but we cannot determine a specific date when you will be awarded a voucher.

Question 3

How do I update my email address, phone number or mailing address for the Housing Choice Voucher Wait List?

Kristin Sullivan · Accepted Answer

Register in the HCV Applicant Portal at https://fortworth.myhousing.com/Account/Login when you are notified that you have secured a place on the HCV Wait List. Save your login and password information so that you can log in periodically to check your position on the Wait List or to update your contact information.

If you have difficulty logging into the Applicant Portal, email your contact information to customercare@fwhs.org. FWHS staff will contact you as soon as possible. The agency is not able to take phone calls at this time due to the high volume of calls received.

Question 4

When will I receive a Housing Choice Voucher for rental assistance?

Kristin Sullivan · Accepted Answer

The wait for a rental assistance voucher can be lengthy.
Vouchers become available to new clients as former voucher holders exit the program. FWHS awards a limited number of vouchers each month. You will be able to view your position on the Wait List on the Applicant Portal https://fortworth.myhousing.com/Account/Login as records are updated, but we cannot determine a specific date when you will be awarded a voucher.